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Frequently Asked Questions About our Cleaning Services

The manual scrub wand is a good cleaning tool for cleaning lightly soiled carpets. When cleaning more heavily soiled carpet, the wand becomes a "beast of burden". Cleaning results depend upon the strength, stamina, and technique of the person working the wand. Cleaning heavily soiled carpets with a scrub wand is 'hard labor'. The repetitive motion of scrubbing back and forth is extremely strenuous and fatiguing. An individual can not scrub long enough to effectively clean your carets.

First and foremost the Rotovac is an electric power scrubbing tool. Comparing the Rotovac to a wand is like comparing a skill saw to a hand saw. We have converted a back and forth manual task to a much easier and more efficient rotary mechanized operation. Which makes more cleaning passes per minute than is possible with a manual scrub wand. In addition, the cleaning passes are from all directions rather than just a back and forth. This is what produces better cleaning results for you.

Does the Rotovac work on all types of carpet?

The Rotovac has a carpet pile height adjustment which allows it to work on all installed over pad carpet, and most commercial 

glue downs.

What is the dry time of the Rotovac compared to a wand?

The Rotovac on average leaves the carpet about 20% drier when compared to a manual scrub wand under similar conditions.

Why should I have my carpets cleaned?

There are many reasons to have your carpets and upholstery cleaned

  • Health- Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
  • Life of your carpet-can be greatly extended by simple routine professional cleaning.
  • Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.

How often should I have my furniture cleaned?

The EPA currently has issued no guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, our company recommends that you have your upholstery cleaned every other time your carpet is cleaned. Example: if your carpets get cleaned every six months, your upholstery should be once a year.

Should I vacuum before the carpet cleaner arrives?

Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpets as often as possible.

Do you move furniture?

When necessary we will move and replace small furniture in its original position.

*We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables...our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with. A two dollar charge may apply to all other furniture moved.

Should I move anything?

Yes, you should move from the ares being cleaned, all nick knacks and breakables.

How long will it take for my carpet or furniture to dry?

Our dry times typically range from 3-24 hours. Dry times can be affected by many factors including how much water need, weather, humidity, and airflow.

How long before I can walk on my carpet?

You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry. If stain guard is applied wait 30 minutes.

Will your services help my allergies?

Yes, Having your carpet and furniture cleaned removes pollutants and make for a more friendly breathing environment.

Will you remove all my stains?

Let me start by defining the difference between a spot and a stain: a spot is a foreign material (soil, liquid,etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain is foreign matieral ( Kool-Aid, bleach,

dyes, etc. ) on carpet that is not usually removable by standard cleaning methods. ( The foreign material has penetrated 'soaked into' fiber and has changed or damaged the fiber itself ) Some stains may be very difficult or impossible to remove.

Does cleaning your carpet make it wear out faster?

No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.

Does your process restore the original feel of my carpet?

Yes, our process leaves your carpets fresh, clean, residue free and soft to the touch.

My carpet is really old, should I replace it?

With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.

Should I wait floorever to call you!!!

No, the longer you wait floorever the more you will pay!!! lol...



( 734) 748-9093

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